Is anyone having the same problem?
Which part of the Student Center are you trying to access the templates from? They should be located under 'Course Resources' and 'Course Materials and Updates.' Scroll down to the Professional Organizing section of your Student Center and click on the 'Resource Files' link. This should open a new folder with your templates. If this folder does not open automatically, check the downloads section of your computer as it likely saved there instead.
Student Support Specialist
I have done that, but the window that opens asks for the "file" to use to open it. I've just had my computer exchanged from the old one, and it seems like the "file" it needs to open does not exist.
I've got my computer expert coming on tuesday, I'll mention that and see if they can't help in this matter.
Thank you for your advice.