unable to view video properly

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drusilla
Posts: 1
Joined: January 27th, 2014, 4:53 am

unable to view video properly

Unread postby drusilla » January 27th, 2014, 5:06 am

I just signed up but the video 'interview with Nathan Johnson' keep sticking...
Kirsten
Makeup Artist
Posts: 9
Joined: February 19th, 2013, 2:18 pm

Re: unable to view video properly

Unread postby Kirsten » January 31st, 2014, 12:59 am

I just posted about this as well, in MMA. It is just really jumpy and hard to watch. Maybe if a few of us let them know they will do something about it.
caraminda
Posts: 1
Joined: December 3rd, 2013, 5:41 am

Re: unable to view video properly

Unread postby caraminda » February 11th, 2014, 6:59 am

I find this with all the videos.
I was emailed to say the new course materials would be sent out to us soon but there has been a delay in shipping. I'm trying to watch the basic application in unit B which is around 45 minutes long and it keeps freezing every 30 seconds. Can't wait for my delivery so I can watch the video from a disc.
Kirsten
Makeup Artist
Posts: 9
Joined: February 19th, 2013, 2:18 pm

Re: unable to view video properly

Unread postby Kirsten » February 13th, 2014, 1:20 pm

I emailed them and they said that the videos they uploaded were too high quality for the site. They said they should be fixed this week. They also said some people have trouble with Safari and to use firefox or something else. I use Safari and have noticed a difference in that it isn't jumpy anymore but will sometimes the video will freeze but the audio will continue playing. I hope they get it all sorted out soon.

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