Does anyone have the same issue as me???

I want to speak with someone through Live chat but the live chat box is not popping up anywhere.
I keep trying to find a link or information on the QC site for how to activate the live chat but I am not seeing it anywhere.
It's late here at home and I don't want to make sound by calling them on the phone. Live chat really is the best way I can communicate if I have any questions on the material.

Does anyone have any advice on why the live chat doesn't seem to exist on my computer?
I do use Adblocker which I don't think is relevant to why the live chat isn't working? Or maybe it is?
I did pause adblocker to try to locate the Live chat but that didn't work either.
Thanks ahead of time, for any suggestions I may get.
Appreciate any help!

Best,
Jennie