Makeup brushes falling apart

[danielleplff]

I recently enrolled and just received my makeup kit. I used one brush and the bristles started falling out as I was using it. I checked the other ones and some of them were like that as well. Have any of you had this problem and did the academy replace them?

[shineyface]

Hey Danielle; I haven't had that issue personally! But I've only really used the small brushes and the highlighting fan brush so not sure about the powder or larger brushes? They sit really well for me and after I was them retain their shape super well.
Sorry that happened - I hope it works out!